Open a document or photo, click File, and then click Print. If your printer is not listed in the Add Printer or Scanner window, go to the Frequently asked questions in this document to resolve connection issues, try to add the printer again, and then continue to the next step.Ĭonfirm AirPrint or Secure AirPrint displays in the Use or Print Using menu, and then click Add.įigure : AirPrint displays in the Use menu If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step. Click the printer name, click the minus sign to delete the printer, click the plus sign, click Add Printer or Scanner, click the printer name and then continue to the next step. If your printer is listed, remove and re-add the printer to confirm it is set up for AirPrint. Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution.Ĭlick the “ Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!Īdd the AirPrint printer to the Mac printer queueĬonfirm you are using AirPrint by adding the printer in System Preferences.Ĭlick the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.įigure : Example of the Printers & Scanners windowĬheck if your printer name displays in the Printers list, and then do one of the following steps. Under 'kind', select ' Bonjour multifunction' If 0% loss, install the printer using AirPrint driver.ġ.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.Ģ.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.ģ.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.Ĥ.) Click the plus sign, click Add Printer or Scanner, click the printer name.ĥ.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Note : There should be 0% packet loss, share the results in your next post.Click on ping > Check the results at the end if any packets are lost.Check the second box that says Send only > 10 pings.On the MAC Go to Spotlight > search for Network utility > select Ping tab > enter the IP address of the printer in the box. ![]()
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